Our Company

Our Mission, a Flight to Success!

Flight Delay (OnAir s.r.l.) was created to support all travellers who experience problems during their flights with EU and non-EU airlines, and helps claim for: 

  • Flight delayed more than 3 hours
  • Cancellations
  • Overbookings
  • Lost luggage
  • Damaged luggage
  • Missed departure (claim airport taxes)

With Flight Delay you can get a compensation up to 600€ under rule CE261/2004 and up to 1200€ (in case of lost luggage) ex Montreal Convention.

In 6 years, we have handled thousands of complaints and we received over 500 positive reviews.

In ossequio all’adempimento previsto dalla legge 124/2017 sugli obblighi informativa, gli aiuti ricevuti dalla società sono consultabili sul registro nazionale degli aiuti di stato.